Urbanladder.com ensures that every transaction you conduct with us is in a safe and secure environment. We value the trust you place in us. Please read this document on payments and how we ensure security.
What are the payment options which Urban Ladder provides me?
At Urban Ladder you can shop with any of the following options
Visa, Mastercard and American Express Credit Cards.
Debit card for more than 50 banks.
Credit Card EMIs (with such banks that participate as on the date of transaction)
Urban Ladder Gift Cards and Vouchers
Do you offer Payment on Delivery options (Cash / Card)?
No, at this point in time, we do not offer cash on delivery/card on delivery as payment options.
What should I keep handy for my online transaction?
For Credit Cards keep your card which has the details of card holder name, number, CVV and expiry date. Apart from this you also need to have your 3D secure password / online authorization code (“OAC”).
For Debit Cards keep your card which has the details of card holder name, number, CVV and expiry date. You will be redirected to the bank site for 3D secure authorization. So keep your OAC or IPIN handy as well.
Is it safe to use my credit card, debit card?
Absolutely. Shopping with Urban Ladder is completely safe. Transactions with Urban Ladder are via the industry leading payment gateways, which are VeriSign Secured® as well as PCI compliant. The Payment gateways are compliant with the global information security standards defined for organizations which handle cardholder information. Be assured that your card or account information is encrypted as it travels over the Internet making it well and truly safe.
Does urbanladder.com store my card or account information?
Urbanladder.com does not collect or store your account information at all.
Will I be asked to share card information, account information or passwords over phone or email?
The Urban Ladder team will never request you to share any of your payment details over email or over phone.
How will transactions on Urban Ladder appear on my Credit Card / Bank statements?
All transactions on urbanladder.com will be under the heading of Urban Ladder Home Decor Solutions Pvt Ltd on your Credit Card / Bank statements.